Odoo email gateway

The Odoo mail gateway allows you to inject directly all the received emails in Odoo.

Its principle is straightforward: your SMTP server executes the “mailgate” script for every new incoming email.

The script takes care of connecting to your Odoo database through XML-RPC, and send the emails via the MailThread.message_process() feature.

Prerequisites

• Administrator access to the Odoo database.

• Your own mail server such as Postfix or Exim.

• Technical knowledge on how to configure an email server.

For Postfix

In you alias config (/etc/aliases):

email@address: "|/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>"

Resources - Postfix <http://www.postfix.org/documentation.html> - Postfix aliases <http://www.postfix.org/aliases.5.html> - Postfix virtual <http://www.postfix.org/virtual.8.html>

For Exim

*: |/odoo-directory/addons/mail/static/scripts/odoo-mailgate.py -d <database-name> -u <userid> -p <password>

Resources - Exim <https://www.exim.org/docs.html>

If you don’t have access/manage your email server, use inbound messages<https://www.odoo.com/documentation/user/13.0/discuss/email_servers.html#how-to-manage-inbound-messages>.